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We recommend storing your jewelry in a cool, dry place away from direct sunlight. Clean gold and gemstone jewelry with a mild soap and warm water solution using a soft brush. Avoid exposing your jewelry to harsh chemicals including perfumes, chlorine, and household cleaners. Have your jewelry professionally cleaned at least once a year.

You can reach us through email at 22k.lkglowindark@gmail.com, call us on WhatsApp at +94 78 886 0678, or use our live chat feature on the website. We're here to help with any questions about our jewelry collection.

We offer a 30-day return policy on all non-customized items. Products must be in their original condition with all tags and packaging intact. Custom-made or personalized jewelry cannot be returned unless there is a manufacturing defect. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Yes, we offer repair services for all jewelry purchased from Glimmer22K. Repairs for manufacturing defects are free within the first year. For other repairs, we charge a reasonable fee based on the complexity of the work required. Please contact our customer service team to arrange for jewelry repair services.

Yes, we specialize in custom jewelry design. Our experienced artisans can create unique pieces based on your specifications, from engagement rings to family heirlooms. The custom design process typically takes 4-6 weeks from concept approval to final delivery. Please contact us to schedule a consultation to discuss your custom jewelry needs.